Legal
PAIA Manual
Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)
Last updated
25 Sep 2026
Effective date
25 Sep 2026
Version
1.0
Table of contents
1. Introduction
1.1 This Manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“PAIA”).
1.2 PAIA gives effect to the constitutional right of access to information held by public and private bodies in South Africa. This Manual explains how to request access to records held by LitWorks Africa (Pty) Ltd.
1.3 This Manual also contains information required by the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (“POPIA”).
2. Particulars of the Body
| Name of Private Body | LitWorks Africa (Pty) Ltd |
| Registration Number | [Company Reg No] |
| Postal Address | [Postal Address], Johannesburg CBD, Gauteng, South Africa |
| Street Address | [Street Address], Johannesburg CBD, Gauteng, South Africa |
| Phone Number | [Your Phone] |
| Email Address | [Your Email] |
| Website | litworksafrica.live |
3. Head of the Body
| Name | Craig Kanyemba |
| Title | Founder / Director |
| [Your Email] | |
| Phone | [Your Phone] |
| Postal Address | [Postal Address], Johannesburg CBD, Gauteng, South Africa |
4. Information Officer
| Information Officer | Craig Kanyemba |
| Deputy Information Officer | [Name, if applicable] |
| [Your Email] | |
| Phone | [Your Phone] |
5. The Section 10 Guide
5.1 The South African Human Rights Commission (SAHRC) has compiled a guide on how to use PAIA to exercise your rights. The guide is available from the SAHRC.
5.2 Contact details:
- SAHRC: www.sahrc.org.za
- Phone: 011 877 3600
- Address: Braampark Forum 3, 33 Hoofd Street, Braamfontein, Johannesburg
6. Records Available Without a PAIA Request
The following categories of records are available without a formal PAIA request:
| Category | Where Available |
|---|---|
| Company registration details | CIPC |
| Contact details | Website |
| Pricing information | Website |
| Terms and Conditions | Website |
| Privacy Policy | Website |
| Cookie Policy | Website |
| Product information | Website |
7. Records Held by LitWorks
LitWorks holds records on the following subjects:
Company Records
- ▸Registration documents
- ▸Financial statements
- ▸Tax records
- ▸Board and shareholder records
- ▸Contracts and agreements
Client Records
- ▸Client contact details
- ▸Business information
- ▸Profile content
- ▸Billing and payment records
- ▸Support tickets
Student Records (Institute)
- ▸Student contact details
- ▸Educational information
- ▸Portfolio content
- ▸Billing records
Employee Records
- ▸Employment contracts
- ▸Personal information
- ▸Payroll and tax records
- ▸Performance records
Supplier and Partner Records
- ▸Contact details
- ▸Contracts and agreements
- ▸Payment records
Technical and Marketing Records
- ▸Server logs and usage data
- ▸Security records
- ▸Consent records
- ▸Marketing materials
8. POPIA Information
In accordance with Section 51(1)(c) of PAIA, the following POPIA-related information is provided:
Purpose of Processing
- ▸Providing the Platform and Services
- ▸Account management
- ▸Payment processing
- ▸Communication with clients and students
- ▸Improving the Platform
- ▸Marketing (with consent)
- ▸Legal compliance
Categories of Data Subjects
- ▸Clients (business users)
- ▸Students (Institute users)
- ▸Employees and contractors
- ▸Suppliers and partners
- ▸Website visitors
Categories of Personal Information
- ▸Identity data (name, ID number)
- ▸Contact data (email, phone, address)
- ▸Business data (business name, registration)
- ▸Financial data (payment details)
- ▸Educational data (institution, field of study)
- ▸Portfolio data (projects, skills, CV)
- ▸Technical data (IP, device)
- ▸Usage data (activity)
Recipients of Personal Information
- ▸Payment processors (Stripe)
- ▸Media hosting (Cloudinary)
- ▸Email service providers
- ▸Cloud hosting providers
- ▸Legal authorities (when required)
- ▸Professional advisors
Information Security Measures
- ▸SSL/TLS encryption
- ▸Access controls
- ▸Daily backups
- ▸Security monitoring
- ▸Employee confidentiality obligations
Cross-border transfers
Personal information may be transferred to servers located outside South Africa. Transfers are subject to appropriate safeguards as required by POPIA.
9. How to Request Access to Records
9.1 Requests for access to records must be made on the prescribed form (Form C) to the Information Officer.
9.2 The form must include:
- Full details of the requester
- Details of the record requested
- The right the requester is seeking to exercise
- The form of access required
9.3 Requests may be submitted:
- By email to: [Your Email]
- By post to: [Postal Address], Johannesburg CBD
- By hand to: [Street Address]
9.4 Prescribed fees apply in accordance with PAIA regulations.
10. Availability of this Manual
10.1 This Manual is available:
- On the LitWorks website (litworksafrica.live)
- At the principal place of business for public inspection
- On request from the Information Officer
11. Updates
This Manual will be updated on a regular basis as required by PAIA.
12. Contact
LitWorks Africa
Craig Kanyemba
Founder / Information Officer
✉ [Your Email]
☎ [Your Phone]
📍 Johannesburg CBD, South Africa
Information Regulator (South Africa)
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© 2026 LitWorks Africa Pvt Ltd · Johannesburg, South Africa