Legal
Privacy Policy
How we collect, use, store, and protect your personal information — compliant with POPIA.
Last updated
25 Sep 2026
Effective date
25 Sep 2026
Version
1.0
At a glance
- • We only collect what we need to run LitWorks.
- • We never sell your personal information.
- • You can access, correct, or delete your data at any time.
- • We use SSL, encryption, and access controls.
- • We comply with POPIA and respect your rights.
Table of contents
1. Introduction
1.1 LitWorks Africa (Pty) Ltd (“LitWorks”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
1.2 This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our platform, visit our websites (litworksafrica.live and litworksafrica.institute), or interact with us.
1.3 This Policy complies with the Protection of Personal Information Act, 2013 (POPIA).
1.4 By using our Platform, you consent to the processing of your personal information as described in this Policy.
2. Who we are
| Responsible Party | LitWorks Africa (Pty) Ltd |
| Registration Number | [Company Reg No] |
| Registered Address | Johannesburg CBD, Gauteng, South Africa |
| Information Officer | Craig Kanyemba |
| Information Officer Email | [Your Email] |
| Information Officer Phone | [Your Phone] |
3. What we collect
Identity Data
Examples
Full name, ID number, date of birth
Source
Provided by you
Contact Data
Examples
Email address, phone number, physical address
Source
Provided by you
Business Data
Examples
Business name, registration, industry, description
Source
Provided by you
Financial Data
Examples
Payment method details (processed by Stripe, not stored by us)
Source
Provided by you
Profile Data
Examples
Username, password, preferences, profile content
Source
Provided by you
Student Data
Examples
Institution, field of study, portfolio content, CV
Source
Provided by you (student portal)
Technical Data
Examples
IP address, browser type, device information
Source
Automatically collected
Usage Data
Examples
Pages visited, features used, time spent
Source
Automatically collected
Marketing Data
Examples
Communication preferences, consent records
Source
Provided by you
4. How we use it
| Purpose | Lawful Basis |
|---|---|
| To provide the Platform and Services | Performance of a contract |
| To create and manage your account | Performance of a contract |
| To process payments | Performance of a contract |
| To communicate with you (support, updates, billing) | Performance of a contract |
| To improve our Platform and Services | Legitimate interest |
| To send you marketing communications (with consent) | Consent |
| To comply with legal obligations | Legal obligation |
| To detect and prevent fraud | Legitimate interest |
| To display your profile in the LitWorks network | Consent (opt-out available) |
6. Cross-border transfers
6.1 Your personal information may be transferred to and stored on servers located outside South Africa.
6.2 Where we transfer personal information outside South Africa, we ensure that:
- The recipient is subject to laws providing an adequate level of protection; or
- We have contractual safeguards in place; or
- You have consented to the transfer.
7. How long we keep it
7.1 We retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law.
| Data type | Retention period |
|---|---|
| Account data | Duration of your account + 90 days after termination |
| Financial records | 5 years (tax requirements) |
| Marketing consent records | Until consent is withdrawn |
| Server logs | 12 months |
7.2 When retention periods expire, we securely delete or anonymise your information.
8. Your POPIA rights
Right to Access
Request a copy of the personal information we hold about you.
How to exercise
Submit Form 2 (PAIA) to our Information Officer
Right to Correction
Request correction of inaccurate or outdated information.
How to exercise
Submit Form 2 (POPIA) to our Information Officer
Right to Deletion
Request deletion of information we are no longer authorised to retain.
How to exercise
Submit Form 2 (POPIA) to our Information Officer
Right to Object
Object to processing based on legitimate interest.
How to exercise
Submit Form 1 (POPIA) to our Information Officer
Right to Withdraw Consent
Withdraw consent for processing based on consent.
How to exercise
Email our Information Officer (no prescribed form)
Right to Complain
Lodge a complaint with the Information Regulator.
How to exercise
Visit inforegulator.org.za
All requests are free of charge
We will respond to all POPIA requests within 30 days.
9. How we protect it
9.1 We implement appropriate technical and organisational measures to protect your personal information, including:
- SSL/TLS encryption
- Access controls
- Daily backups
- Security monitoring
- Employee confidentiality obligations
⚠ Data breaches
If we become aware of a data breach that compromises your personal information, we will notify you as soon as reasonably possible and notify the Information Regulator within 72 hours, via the eServices portal.
10. Children's information
10.1 The student portal (litworksafrica.institute) may be used by minors.
10.2 We do not knowingly collect personal information from children under 18 without verifiable parental consent.
10.3 Where we become aware that we have collected information from a child without consent, we will delete it promptly.
10.4 Parents or guardians may contact our Information Officer to review, correct, or delete their child's information.
11. Direct marketing
11.1 We will only send you electronic direct marketing communications if you have provided written consent (including electronic consent via opt-in).
11.2 Consent cannot be inferred from silence or pre-ticked boxes.
11.3 You may withdraw consent at any time, free of charge, via email, WhatsApp, or post.
11.4 All marketing communications will include an easy opt-out mechanism.
13. Changes
13.1 We may update this Privacy Policy from time to time.
13.2 Material changes will be communicated via email or Platform notice.
13.3 Continued use of the Platform after changes constitutes acceptance.
14. Contact us
LitWorks Information Officer
Craig Kanyemba
Information Officer
✉ [Your Email]
☎ [Your Phone]
📍 Johannesburg CBD, South Africa
Information Regulator (South Africa)
Questions about your privacy?
Our Information Officer responds within 30 days for all formal POPIA requests.
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© 2026 LitWorks Africa Pvt Ltd · Johannesburg, South Africa